Hey gang, here I am back from a quick trip to the Midwest
where I thought I’d get caught up on my rest. But I think I’m more tired than
when I left. Oh well, it was really nice
to have the change of scenery anyway. So…I
hope ya’all are off to a fabulous start on your November! I’m looking for a fun month ahead.
Okay, this weeks’ blog is going to be a quick update on the
last one. Remember the company I was
fighting with in my efforts to discontinue the service for a personal security pendant
for my mother? The one who is an
industry leader in providing caring service to your most precious loved
ones? Remember how I struggled to get
them to let me return their product now that my mother has moved to an assisted
apartment and no longer needs it? Should
be a done deal by now, two weeks later, right?
Uh…nope.
So, what happened? You
really won’t believe this! It’s like my
stars are crossed.
I left the box outside my front door for 3 days, expecting it
to picked up by the shipping company on the first day, hoping they’d still pick
it up on the 2nd, and beginning to lose all hope on the 3rd. By the morning of the 4th day, I
brought it in and left it on the dining room table because I had to catch a
plane for my 10-day vacation to Arkansas.
I assumed they might call me when they figured out that no one picked up
the package and, if not, I would have another opportunity to fight with them
after I returned.
But it is never that simple for me, is it? LOL
Yesterday afternoon I returned from my trip and as I hauled
bags in from the truck I wondered at the enormous box that was sitting outside
my front door. I hadn’t ordered anything
to be delivered while I was gone. What
was that, pray tell.
So I stow my bags and hurry to the front porch to drag the
enormous box inside, where I check the label.
It is addressed to me, with a note that reads “RECEIVER DID NOT WANT,
REFUSED DELIVERY”.
HUH?
I scan further and who do you think the receiver was? Yep…my favorite personal security device
company. What the hell? How could
they refuse delivery on something I never sent?
I grab a knife and open the package which clearly is NOT
mine, but it’s addressed to me, so I figure I’m not breaking any laws…even
though I wasn’t really the sender. I dig
through the packing and pull out an enormous case with some sort of
construction laser tool.
I stare at it for a few minutes, wondering why I have
it. Did the security pendant company
feel bad and send me a gift? Probably
not…I didn’t get the sense they liked me that much. Then a germ of an idea begins to form in my
brain. Retrieving my phone, I place a
call to a neighbor down the road who owns a landscaping company and happens to
have the same house number as mine—but on a different freaking road.
He answers, and I ask, “Hey, are you missing some sort of laser
tool thingy?” Well, that was pretty much
all it took to unleash a tirade fueled by two weeks' worth of frustrating phone
calls to the shipping company and the security pendant company. He is poised on the verge of insanity—in exactly
the same place I was standing two weeks ago when I tried to convince them to let
me terminate service.
What happened? Well,
apparently the disease the security pendant company has is contagious because
the shipping company has now been infected.
Apparently, the driver stopped at the wrong house, on the wrong road,
and asked the resident’s girlfriend for the package he was supposed to pick
up. He never confirmed he had the right
house, and she unthinkingly pointed to a box sitting just inside their door and
said, “Must be that box.”
Voile.
The clueless shipping company driver takes my neighbor’s new
$900 laser tool thingy that had just been delivered (probably by the same
shipping company LOL) and “returns” it to the clueless security pendant
company. They get it and apparently
scratch their heads over it for a couple of weeks while my frantic neighbor calls
relentlessly trying to find someone, anyone who will return his new, expensive laser
tool thingy.
Me? I’m clueless in
Arkansas. (Thank You, God!) I’m sitting in the Midwest fat, dumb, and
happy while my neighbor fights with everyone he can get on the phone. My only challenge is that I have to drag the
big box inside and figure out why the hell the security pendant company would “return”
a laser tool thingy to me that I didn’t send...or want.
And I still have my box, which the company has now scheduled
(again) for pickup on Monday. I won’t even go into what I had to do to convince
them that the package they “already picked up” was not my package. But after several minutes, they finally
agreed to do “another” pickup.
Sigh. You can’t make
this shit up!
Well, that’s my story, clueless and confusing, and I’m
stickin’ to it. Hang on tight now, ‘cuz
we’re gonna go real, real fast!
Love ya,
Kayce
